Effective Date: May 12, 2025
Reveal AI (“Reveal”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit our website (usereveal.ai), request a demo, subscribe to our services, or otherwise interact with us. It also outlines how we handle personal data if you're participating in an AI-moderated research study conducted through our platform.
Note: Reveal AI is operated by JMT SERVIÇOS DE CONSULTORIA EM GESTÃO EMPRESARIAL LTDA, a limited liability company registered under CNPJ No. 51.834.855/0001-59.
If you are participating in a Reveal-powered research study or interview, please see the Study Privacy Policy section below for detailed information.
Website Privacy Policy
This section explains how we handle personal data from users who visit our website, request information about our services, sign up as customers, or otherwise interact with Reveal AI in a business context.
1. Contact Information
Reveal AI
Av. Paulista, 1483, Conjunto 1012
São Paulo, SP 01311-200, Brazil
tostojoao@gmail.com
2. Information We Collect
We may collect and process the following categories of data when you interact with our website or services.
2.1 Contact Information
- Includes name, email, job title, and company name, typically provided through demo requests, contact forms, or account creation.
2.2 Technical Data
- Includes IP address, browser details, device type, and usage data gathered through cookies and tracking tools.
2.3 Communications & Preferences
- Includes emails, support messages, and your preferences regarding communications and marketing.
2.4 Third-Party Sources
- Includes publicly available information or data from third parties such as LinkedIn or industry events.
3. How We Use Your Information
We use this information to:
- Operate and maintain our website and platform.
- Respond to inquiries and provide demos or support.
- Improve service quality and product functionality.
- Send relevant product communications or updates.
- Comply with applicable laws and safeguard the platform.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain session state and preferences.
- Measure site traffic and user behavior.
- Personalize and improve your experience.
You can control cookie behavior via browser settings.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Third-party vendors for hosting, analytics, and communications.
- Legal authorities if required by law or to protect rights and safety.
- Business partners during mergers or acquisitions.
- Internal teams, using de-identified or aggregated formats only.
6. Data Storage, Transfers & Retention
- Your data may be stored in U.S.-based servers.
- Transfers across borders follow legally accepted safeguards (e.g., SCCs).
- We retain data only as long as necessary for business or compliance purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to specific processing activities.
- Withdraw your consent for marketing or optional processing.
To exercise any rights, contact us at tostojoao@gmail.com.
8. Security
We use industry-standard protections including encryption, access control, and intrusion detection to safeguard your personal data. While no method is foolproof, we continually assess and improve our practices.
9. Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
10. Policy Updates
We may periodically revise this policy to reflect evolving legal or operational practices. Updates will be posted to this page.
11. Contact
Questions or concerns? Reach us at: tostojoao@gmail.com
12. Data Processing Addendum
For more details about how we manage and protect personal data, including subprocessors and logging practices, please see our Data Processing Addendum.
Study Privacy Policy
This section applies if you are participating in a Reveal AI-powered research study. These studies use AI-moderated conversations to gather insights on behalf of organizations that use our platform for customer discovery, usability testing, or feedback collection.
Summary for Study Participants
If you're taking part in a Reveal AI-powered research interview (“Study”), here's what you should know:
- We collect your responses (e.g., audio, text) to generate research insights.
- The Study may be run by one of our customers (“Research Organization”) and they will have access to your responses.
- We take your privacy seriously and apply strong security standards.
- You may have the right to access, delete, or object to how your data is used.
- Any questions? Email tostojoao@gmail.com
1. What This Covers
This policy explains how we process personal data collected from Study participants (“Participants”). This includes any data shared via text, audio, or video during the Study, including opinions, experiences, and identifying details you choose to disclose.
2. What We Collect
2.1 Interview Data
- Your spoken or written responses, transcriptions, and metadata (e.g., timestamps) related to a Study session.
2.2 Technical Data
- Information such as IP address, browser details, and device metadata to support interview performance and stability.
3. How We Use It
Your data may be used to:
- Generate qualitative insights for the Research Organization that commissioned the Study.
- Improve Reveal AI’s platform using anonymized or aggregated data.
- Monitor system health and prevent misuse.
4. How We Share It
We share your personal data only with:
- The Research Organization conducting the Study.
- Technology partners required to deliver the service (e.g., hosting or transcription vendors).
- Legal entities, only if required by law.
We do not sell your data or use it for marketing or advertising purposes.
5. Data Storage & Retention
- Your responses are stored in secure cloud infrastructure hosted in the United States.
- Data retention periods are determined by the Research Organization or applicable law.
- You can request deletion where feasible by contacting tostojoao@gmail.com
6. Your Rights
Depending on your jurisdiction, you may request to:
- Access or review your recorded responses.
- Correct or update your responses (if applicable).
- Delete your personal data from our systems.
- Object to how we process your data or withdraw your consent.
We honor all requests as required by applicable privacy regulations.
7. Security Measures
We protect your information with encryption, secure access policies, and activity monitoring. We review and upgrade our security controls regularly.
8. Children’s Data
Studies are not designed for or directed toward individuals under 16 years of age. If such data is collected unintentionally, we will remove it promptly.
9. Updates to this Policy
We may update this policy to reflect new features or regulations. We will notify participants if significant changes occur.
10. Contact
For Study-related privacy questions or requests, contact: tostojoao@gmail.com